We aim to accommodate a wide range of access needs and are happy to work with event organisers in advance to ensure guests can attend comfortably. Our team is always happy to discuss any access requirements ahead of your event, to help ensure that everyone enjoys a safe, comfortable, and inclusive experience.
We strive to make our venue as easy to navigate as possible for guests with mobility requirements.
Step-free access is available via a ramp at the main entrance
A lift provides access to all floors of the Museum
Accessible toilet facilities are available within the Museum on the ground and lower ground floor
Parking is available outside the Museum for guests with a Blue Badge for up to 3 hours. Blue Badges must be displayed at all times. If staying for longer periods, please speak to the Events Manager to reserve a car parking spot.
Assistance animals can be considered on a case by cases basis, depending on the event
A wheelchair is available to borrow with advance notice
Trained first aiders and fire marshals are on site during events and the building is equipped with an evacuation chair to assist with safe evacuation where required. A Personal Emergency Evacuation Plan form can be completed ahead of attending if preferred.
We are proud to offer a range of features to support guests with hearing and sight impairments.
Hearing loops are installed in our Studio spaces to support guests who are hard of hearing
Large-print interpretation materials and subtitled films are available across the Museum
We can cater for a wide range of dietary needs and work closely with our catering suppliers to support the needs to our guests. This includes allergies, intolerances, religious and ethical requirements.