Moving towards the future, we have taken the decision to continue our enhanced procedures at the Museum into 2022. Our highest priority remains keeping you and our dedicated team of staff safe. We want your visit to us to be a relaxing and enjoyable experience.

The below recommendations remain in place and will be reviewed at regular intervals.

Masks and face coverings

Our staff will be wearing masks and maintaining social distance throughout your event.

Whilst you and your colleagues explore the Museum’s collection and public rooms during opening hours, we recommend that facemasks are worn if you and your team feel comfortable in doing so.

Enhanced hygiene

Automatic hand sanitiser dispensers have been installed throughout the museum and our staff will regularly clean and disinfect door handles, taps, lift buttons and surfaces. We will also be naturally ventilating all meeting and event spaces throughout your hire period.

NHS Test and Trace Guidelines

Although it is no longer a legal requirement for venues to display an NHS QR code or request that customers, visitors and staff ‘check in’, this is still encouraged in order to help prevent the spread of Coronavirus.

Our Cancellation Guarantee

Our Covid-19 Cancellation Guarantee has been implemented in order to protect clients that book their events with us during 2022.

At the Foundling Museum, we guarantee that your Venue Hire deposit and any subsequent payments for your Venue Hire are 100% refundable if you need to cancel for any of the following reasons:

  • Government guidelines mean that you cannot hold your event as you had planned or wished to – this includes, but is not limited to, any reason that would spoil your enjoyment of the day including numbers of guests, travel restrictions on friends and family attending, restrictions on caterers, etc.
  • You or important attendees have Covid-19 symptoms and need to isolate, so you wish to cancel or postpone
  • You and or your guests do not feel safe and wish to cancel/postpone

Simply inform a member of our Venue Hire team and we will sort the rest.